Responsible Gaming

1. Our Commitment

At Dracula Casino, play is meant to be entertainment — not a route to income or a way to escape difficulties. We are dedicated to keeping the environment safe and giving you the tools to stay in control. Most players gamble responsibly, and our aim is to help keep it that way.

2. Recognising the Warning Signs

Gambling may be turning into a problem if you:

• Put in more time or money than you planned.
• Try to win back what you have lost by chasing losses.
• Borrow money or sell belongings to keep playing.
• Use gambling to deal with stress, anxiety or low moods.
• Let work, studies, family or friendships slip because of gambling.
• Feel guilt, worry or irritation connected to your gambling.

3. Player Control Tools

Your account comes with free tools that help you keep play in check:

• Deposit limits — set a cap on what you can deposit each day, week or month.
• Loss & wager limits — fix a ceiling on how much you can stake or lose.
• Session reminders — receive alerts showing how long you have been playing.
• Reality checks — pause to look over your activity at intervals you set.
• Time-out — step away for anywhere from 24 hours up to 6 weeks.

You can switch any of these on at any time from your account settings or by reaching out to support.

4. Self-Exclusion

When you need a longer pause, self-exclusion shuts access to your account for 6 months, 1 year or on a permanent basis. While it is in place we will not take your wagers and will drop you from marketing messages. Once chosen, self-exclusion cannot be lifted before the selected period runs out.

5. Protection of Minors

Gambling is reserved for adults who meet the legal age in their province or territory. We check the age of every player and back filtering software such as Net Nanny and FamiSafe, which helps guardians block access on shared devices. Always keep your login details out of reach of anyone below the legal age.

6. Tips for Safer Play

• Decide on a budget before you start and hold to it.
• Play only with money you can comfortably afford to lose.
• See gambling as entertainment rather than a source of income.
• Resist the urge to chase your losses.
• Break often, and avoid playing when upset or under the influence.
• Keep gambling balanced with other things you enjoy.

7. Where to Get Help

If gambling is taking a toll on your life, confidential support is available right across Canada:

• ConnexOntario — 1-866-531-2600 · connexontario.ca
• Responsible Gambling Council — responsiblegambling.org
• Canada Safety Council / Problem Gambling — provincial helplines available 24/7.
• GamCare — gamcare.org.uk

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